УСЛУГИ
What we offer
Trust us care about your applications hosted on our servers. It's good opportunity to focus on your business, not on needed infrastructure.
We install your apps with needed configuration, make up support plan and do consulting on products usage.
Products on our hosting can be integrated with other services, you can use all our add-ons for free and pay any method.
Free options for hosting
Our plugins on hosting for free: CRM for JIRA, HelpDesk for JIRA, Calendar for JIRA, Feedback for JIRA, Werewolf for JIRA
Switching-on Yandex.Metrics or Google Analytics
Integration with external applications (Bitbucket, Dropbox, GoogleDisk, others)
Working on HTTPS
Migration from Atlassian Cloud
Also our hosting include free support on SLA-4
Reaction time* | Channels** | What includes*** |
1 hoursince support request registration | Online HelpDeskPhoneRemote Access | Technical support:
Consulting on Products usagePlanned upgrades and health check |
*- technical support is available 24/7. Other types of support is available on working days from 10.00 to 18.00 MSK.
All support requests should be registered in online HelpDesk (available 24/7).** - Phone support is available on working days from 10.00 to 18.00 MSK.
Remote access can be made through RDP-connection / TeamViewer / GotoMeeting*** - for more information see Hosting Terms of use
Our servers
Standart server configuration:
Intel® Xeon® E5-1650 v3 Hexa-Core Haswell с технологией Hyper-Threading и Intel® Xeon® E3-1270 v3 Quadcore Haswell с технологией Hyper-Threading, RAM 128 ГБ DDR4 ECC, HDD от 4 Тб ( RAID 1)
All servers are placed in data center with TIER-3 level. This ensures:
Equipment Uptime ~ 99%
Network Uptime ~ 99%
External channel - 1.15 Tbit
High-speed access to all external channels
All servers are monitored 24/7 by our engineers.
Every client instance and database have a daily backup.
Comparison Teamlead hosting with Atlassian Cloud
We are often asked what the difference between our hosting and Atlassian Cloud. So here is the list of differences:
You can get hosting for JIRA 20 users only for $30/month
You can buy Product license by installments and will get your license for self-hosted use after hosting.
We are hosting all DevTools: Bitbucket, Bamboo, FishEye, Crucible.
You can install any add-on, plugin or service you need.
You can use your domain name - for example, jira.fsb.ru
Full system administrator rights (jira system administrator)
The response time on our hosting is 5 times faster. Try ping on 80 port on our hosting and Atlassian Cloud
You can pay any convenient method (PayPal, any credit card, bank transfer)